Rebuilding housing. Restoring Trust. Delivering for Residents.
We are now recruiting four Assistant Directors to form a new senior leadership team that will lead this transformation and define the next decade of housing in Newham.
Dear Colleague,
Thank you for your interest in joining us in Newham.
I want to be clear about the importance of this moment. We are rebuilding our housing service, not making small adjustments, but changing how it operates so we can deliver consistently for residents and rebuild trust.
We have been through a period of significant challenge and scrutiny. We have been open about that. What matters now is how we respond. I am committed to ensuring we build a service we are proud of, one that residents can rely on every day.
This work matters deeply. Housing sits at the centre of people’s lives. Our service supports more than 22,000 households across Newham, backed by over £100 million of annual investment. With that comes both responsibility and the opportunity to make a measurable difference.
There is strong backing for this work. With a new Mayor in place and recruitment underway for a new Chief Executive, there is clarity at the top of the Council and a shared commitment to improving how we deliver. This gives us both the support and the expectation to act with pace and purpose.
I am building a senior leadership team that is visible, accountable and focused on delivery. The four Assistant Director roles we are recruiting are central to that ambition. These are leadership roles that will directly shape service performance and how we are experienced by residents.
Our priorities are clear:
- Strengthening building safety and compliance
- Improving the reliability of repairs and property services
- Enhancing the tenant and leaseholder experience
- Strengthening commercial and contract management
We have made important progress. Investment is in place, programmes are underway, and alignment across the organisation is improving. The next phase is to accelerate delivery and embed consistency, accountability and high standards in everything we do.
This is a demanding environment, and expectations are high. However, it is also an opportunity to do meaningful work and see the impact of what you deliver in people’s homes and communities.
I am looking for leaders who are committed to improving outcomes, who take accountability seriously, and who want to play a direct role in rebuilding a major housing service.
If that resonates with you, I would welcome your application.
Yours sincerely,
Michael Kelleher
Director of Housing Services
London Borough of Newham
Assistant Director – Housing Asset Investment & Building Safety
This role provides the strategic and independent assurance framework that underpins decision-making, defining how the Council understands its homes, prioritises investment and demonstrates safety and compliance.
Assistant Director – Tenancy & Leasehold Services
This role leads tenancy, neighbourhood, leasehold and income services, with responsibility for resident and leaseholder experience, safeguarding and service performance.
Assistant Director – Tenancy & Leasehold Services
This role leads tenancy, neighbourhood, leasehold and income services, with responsibility for resident and leaseholder experience, safeguarding and service performance.
Assistant Director – Housing Property Services
This role provides end-to-end operational leadership for repairs, maintenance, compliance and capital delivery across a complex housing portfolio.